Frequently Asked Questions
Everything you need to know about your Zapped Headwear order.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn headwear in its original packaging. Please ensure the tags are still attached to qualify for a full refund.
How do I find the right hat size?
Most of our hats are 'one size fits most' with adjustable straps. For fitted styles, please refer to our detailed Size Guide located on each product page to measure your head circumference accurately.
How should I clean my Zapped headwear?
To maintain the shape and quality of your hat, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying unless specified on the care label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.